WEBSITE PRIVACY
Privacy Policy
Last updated: July 2026
CTX Fire & Security Solutions respects the privacy of visitors, customers, contractors, property managers, and facility teams who contact us through this website. This Privacy Policy explains what information we may collect, how we use it, and how we protect it.
Information We Collect
We may collect information you choose to provide through website forms, phone calls, emails, or other communications. This may include your name, company name, phone number, email address, city or ZIP code, project timeline, service interest, property type, existing system details, known issues, inspection dates, contractor schedules, or other project-related information you choose to share.
We may also collect basic website usage information through Wix, analytics tools, cookies, or similar technologies. This may include pages visited, device type, browser type, general location information, referring pages, and interactions with the website.
How We Use Information
CTX uses submitted information to respond to inquiries, understand commercial fire alarm, security, access control, CCTV, monitoring, inspection, repair, or project needs, schedule follow-up communication, prepare quotes or site assessments, coordinate service, improve website performance, and support normal business operations.
We do not sell personal information submitted through this website.
How Information May Be Shared
We may share information when needed with service providers that help operate the website, manage communications, support scheduling, process forms, provide analytics, or support business operations. We may also share information if required by law, legal process, safety needs, or to protect the rights, property, or operations of CTX Fire & Security Solutions.
If a project requires coordination with a monitoring provider, contractor, property manager, facility team, or other project stakeholder, information may be shared only as reasonably needed to evaluate or coordinate the requested service.
Cookies and Website Tools
This website may use cookies, analytics, and similar technologies provided by Wix or other website tools. These tools help the website function, understand visitor activity, improve performance, and support security. Visitors can adjust browser settings to limit or block cookies, although some website features may not function properly.
Data Security
CTX uses reasonable administrative, technical, and operational measures to protect information submitted through the website. No website, email, or online transmission method can be guaranteed to be completely secure, so visitors should avoid submitting highly sensitive information through general website forms.
Data Retention
We may retain submitted information for as long as reasonably needed to respond to the inquiry, support business operations, maintain records, comply with legal obligations, resolve disputes, or manage customer relationships.
Your Choices
You may contact CTX to request that we update, correct, or remove information you previously submitted, subject to reasonable business, legal, or recordkeeping needs.
Third-Party Links
This website may include links to third-party websites or services. CTX is not responsible for the privacy practices, security, or content of third-party websites.
Contact CTX
For privacy-related questions, contact CTX through the website contact form or call 844-655-FIRE.