WEBSITE TERMS
Terms & Conditions
Last updated: July 2026
These Terms & Conditions apply to use of the CTX Fire & Security Solutions website. By using this website, you agree to use it only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the site.
Website Information
The information on this website is provided for general business and service information only. Website content may describe fire alarm, life safety, security, CCTV, access control, intrusion alarm, monitoring support, inspection, repair, reporting, permitting, and project coordination services. The information on this website does not replace a written proposal, service agreement, project scope, contract, inspection report, permit requirement, manufacturer requirement, or direction from an authority having jurisdiction.
Quotes, Assessments, and Service Requests
Submitting a form, calling, or requesting a quote does not create a service agreement or guarantee availability. CTX may review the project type, location, system condition, access requirements, schedule, technician availability, and scope before accepting work or providing recommendations.
Any proposal, quote, service agreement, or written scope issued by CTX will control over general website content.
Code, Permit, and Inspection Matters
CTX performs code-conscious commercial work based on the information available, applicable project scope, system conditions, manufacturer requirements, and local requirements. Final interpretation, approval, acceptance, inspection results, permit decisions, and enforcement decisions remain with the applicable authority having jurisdiction.
Monitoring Support
Where monitoring is discussed, CTX may help connect eligible systems with monitoring options or providers. Monitoring availability, signal handling, communication paths, response procedures, and account requirements may depend on the selected provider, system condition, equipment, location, and service agreement. CTX does not claim to operate a central station unless specifically stated in a written agreement.
No Emergency Dispatch Representation
This website is not an emergency reporting system and should not be used to report an active fire, crime, medical emergency, or immediate threat to life or property. For emergencies, contact 911 or the appropriate emergency authority. For time-sensitive service conditions, contact CTX directly by phone so the team can review availability and next steps.
Third-Party Links and Tools
This website may link to third-party websites, maps, platforms, forms, or service providers. CTX is not responsible for third-party content, availability, privacy practices, security, or terms.
Intellectual Property
Website text, graphics, layout, branding, images, and other materials are owned by or licensed to CTX Fire & Security Solutions unless otherwise noted. Content may not be copied, modified, distributed, or reused without permission except as allowed by law.
No Warranty
This website is provided on an “as available” basis. CTX makes reasonable efforts to keep information accurate and current, but does not guarantee that all website content is complete, current, error-free, uninterrupted, or suitable for every project condition.
Limitation of Liability
To the fullest extent allowed by applicable law, CTX is not responsible for damages arising from use of this website, reliance on general website information, website interruptions, third-party links, or technical issues.
Changes to These Terms
CTX may update these Terms & Conditions from time to time. Updates will be reflected by the “Last updated” date on this page.
Contact CTX
Questions about these Terms & Conditions may be submitted through the website contact form or by calling 844-655-FIRE.